important requests for customers before purchase
Thank you for using JYP Japan Online Store.
In order to maintain smooth shipping operations, we have requests for our customers before purchase.
1. Please access “My Page” and check your shipping address and phone number registered there.
Some packages cannot be delivered due to incomplete address or missing apartment or room numbers. Please take your time to check all information before purchasing.
* If you registered your address using latin alphabet, please change it into Japanese to ensure proper delivery.
2. Please make sure that the registered e-mail address is able to receive e- mails from the following domains: - jypj-store.com - epsilon.jp
* GMO Epsilon Inc. is our trusted payment settlement agency. In case of prepaid settlement made in convenience stores, you will receive an automatic email from epsilon.jp with an URL and your payment number.